REVIEW OF WEST GLASGOW MINOR INJURIES SERVICES
The Review is looking at the options for Minor Injuries Services for the residents of West Glasgow including:
re-opening services at Yorkhill
transferring services to Gartnavel
the status quo with the service at Yorkhill closed
For more information on the review and options being considered can be viewed at https://glasgowcity.hscp.scot/consultations-and-engagement
If you wish to comment on the joint review of the Minor Injuries Service then please email:
email@example.com or write to Hamish Battye, Commonwealth House, 32 Albion Street, Glasgow G1 1LH by the 8th September 2017 ( marked Review of West Minor Injuries Service)
Scottish Primary Care Information Resource (SPIRE)
On the 7th March 2017, a national campaign will be launched to introduce SPIRE to the public and explain what it means.
It will involve gathering information from GP patient records to help improve health and care services in Scotland.
Please note that patients can op out of this.
For further information please call NHS inform on 0800 22 44 88 or visit spire.scot
Bowel screening 50- 74 year olds
We recommend you take up the opportunity to take up bowel screening offer if you are invited to paticipate.
Our Phone System
Before speaking to a receptionist, your call will be answered at the surgery by an auto attendant where you will select where you would like your call directed to e.g. appointments , prescriptions, results etc. We hope this system will prove to provide a better service for patients. There will be no change to the existing surgery telephone number. (Please note all calls to and from the surgery are recorded for training and monitoring purposes).
NHS 24 Telephone Number update - please now dial 111.
Ordering Prescriptions or booking appointments online - please register for our online service, ask at reception for details regarding patient access online.
NEXT OF KIN
Please update you next of kin details with us. This can be very helpful when someone takes unwell suddenly, or if the surgery need to contact you in a mater of urgency.
Text Reminder Service
We send out text messages to remind patients of appointments that have been booked at least 24 hrs in advance. We hope this will prevent patients forgetting to turn up for their appointment or to contact us to cancel appointments that are no longer required. We will also be using this service to send out texts requesting basic health information or to request you to make an appointment if you are due a review.
We are in the process of updating our telephone numbers (see below) so please check at reception to ensure we have the correct telephone number for you as we cant contact you if we dont have the correct mobile number. You will be able to opt out of this service if you wish.
Pertussis (Whooping Cough) - Pregnant women
The Scottish Government introduced a programme that all pregnant women should be vaccinated against pertussis, whooping cough, from 28 weeks of the pregnancy. Please ask the receptionist for an appointment with the Practice Nurse. Information can be found on the Immunisation Scotland website at www.immunisationscotland.org.uk